Privacy Policy

1. Introduction

WritelyWise ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect, how we encrypt and safeguard it, and our promise that we do not share your personal information with unauthorized parties.

2. Information We Collect

• Contact details: Name and email submitted through consultation, contact, or lead forms
• Service interest: Insurance or investment category you inquire about
• Newsletter: Email address if you subscribe to financial insights
• Comments: Name and email when you post blog comments (subject to moderation)
• Usage data: Pages visited, device type, browser, and IP address (via analytics, anonymized where possible)

That is the full extent of what we collect through our website forms. We keep data collection minimal on purpose.

3. Information We Never Ask For

WritelyWise will never ask you for sensitive financial or login credentials. We do not collect, store, or request:

• Bank account numbers, IFSC codes, or UPI IDs
• Credit card, debit card, or card CVV/PIN details
• Net banking usernames, passwords, or login credentials
• OTPs, MPINs, transaction passwords, or authentication codes
• Wallet PINs, Aadhaar OTPs, or any one-time verification codes sent by your bank
• Demat account passwords or trading platform login details

Our consultation and contact forms only ask for basic contact information (name and email) and your area of interest. Any investment or insurance transaction happens directly with regulated banks, insurers, or AMCs — not through payment or OTP fields on WritelyWise.

4. How We Protect Your Information

We take data security seriously and use multiple layers of protection:

• Encryption at rest: Personal data such as name, email, and notes are encrypted in our database using industry-standard AES-256 encryption (Laravel encrypted attributes)
• Encryption in transit: Our website uses HTTPS (SSL/TLS) so data sent through forms is encrypted during transmission
• Encrypted sessions: Login sessions and sensitive session data are encrypted on the server
• Password security: Admin and user passwords are hashed using bcrypt — we never store plain-text passwords
• Access controls: Only authorized WritelyWise staff can access lead and subscriber data through a secure admin panel
• Secure hosting: Data is stored on protected servers with restricted access

5. How We Use Your Information

• To respond to your inquiries and schedule consultations you request
• To connect you with licensed financial advisors or insurance partners only when you explicitly request a consultation
• To send newsletters and financial education content (only if you subscribed — you can unsubscribe anytime)
• To improve website content and user experience
• To comply with applicable laws and regulatory requirements

6. We Do Not Sell or Share Your Data

This is our commitment to you:

• We do not sell your personal information to anyone
• We do not share your contact details with third parties for their marketing or promotional purposes
• We do not rent or trade your data with data brokers or advertisers
• Your information is used solely for the purpose you provided it — such as scheduling a call or receiving requested information

The only exceptions are: (a) licensed partners who help fulfill a service you explicitly requested, bound by confidentiality; (b) technology providers (hosting, email) who process data on our behalf under strict agreements; and (c) legal authorities when required by applicable law.

7. Data Retention

We retain your information only as long as needed to fulfill the purpose for which it was collected, or as required by law. You may request deletion at any time (see Section 9).

8. Cookies & Analytics

We use cookies and similar technologies for site functionality and analytics. You can manage cookie preferences in your browser settings. Analytics data is used in aggregate form and is not sold to third parties.

9. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Withdraw consent for marketing communications

To exercise any of these rights, contact us at contact@writelywise.in. We will respond within a reasonable timeframe.

10. Children's Privacy

Our services are intended for adults (18+). We do not knowingly collect personal information from minors.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest version. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about how we protect your data, contact us at:
Email: contact@writelywise.in
Address: Pune, Maharashtra, India